Privacy Policy

We collect and process information about you only where we have legal bases for doing so. This legal bases will depend on the individual services you use and how you use them. Additional information is provided below but in general terms we will only collect and use your information where:

• It is necessary for us to provide you with a service, including for support or to protect the safety and security of the website itself.
• It satisfies a legitimate interest which is not overridden by your data protection interests. Such as for research and development.
• You have given us consent to do so for a specific purpose.
• We need to process your data to comply with a legal obligation.

In cases where you have consented to our use of your personal information for a specific purpose you have the right to change your mind at any time. Where we are using your information because we have a legitimate interest to do so, you have the right to object to that use, but in some cases this may mean you are no longer able to access our service.

Like most organisations we rely on a number of third-party providers to support our day-to-day operations, for example in areas such as online file storage and email delivery. We may also hire third parties to operate, maintain or improve our website and other digital services. Some of these service providers will by necessity have access to or be directly involved in processing or storing a subset of the personal information you share with us.

All our third-party data processors have been carefully chosen as service suppliers who also practice responsible data handling. We believe that each has in place appropriate protections to ensure the security of the data we store or process with them and have clear policies for how they treat that data. But if in doubt you should review their individual Privacy Policies.

20i (hosting services)
https://www.20i.com/legal/20i-ltd-privacy-policy

Amazon Web Services (file storage)
https://aws.amazon.com/compliance/data-privacy-faq/

Google (website analytics)
https://support.google.com/analytics/answer/6004245?hl=en

PayPal (payment processing)
https://www.paypal.com/uk/webapps/mpp/ua/privacy-full

The Pixel Parlour (website development & support)
https://www.pixelparlour.co.uk/about/privacy-and-cookies/

Before using or sharing your information with third parties in ways not described here or previously authorised by you, we will provide you with notice and an opportunity to control the further use or disclosure of your personal information.

Under certain circumstances we will transfer your information outside of the European Economic Area. We will only do this with your informed consent, when it is necessary to perform a contract we have with you or where the receiving organisation has adequate safeguards in place – for example certification under the EU-US Privacy Shield framework.

Our website is hosted in the UK in a data centre managed by 20i Ltd. When you visit our website or access one of the files stored on our web server information about this request will be automatically stored in our log files to provide usage statistics, enable security features and aid technical troubleshooting. This is on the legal basis of legitimate commercial interests. In these cases, your IP address at the time acts as a unique identifier and is stored along with information about your operating system, browser version and the pages/files you access. These logs are retained on the server for up to 30 days, after which they are automatically deleted. 20i will also record a similar set of data for the purposes of data management and security. This data is retained by them for up to 3 months.

Like most businesses, we use Google Analytics to help understand how our website is being discovered and interacted with and we use this information to help improve the experience for our visitors and make decisions about future development. Google Analytics presents us with aggregate information about the geographic location, device types and operating systems used by our website visitors, but not in a way that personally identifies you. Additionally, Google will record your computer’s IP address and set a number of temporary cookies in your browser to help distinguish you as an individual visitor as you move around our site. In the interest of limiting the amount of data Google collects via our site we are using Google’s standard Analytics implementation and have not enabled any additional advertising features, such as remarketing tags which would tie your usage of our site in with your broader browsing habits. Any user-level data that is associated with Analytics cookies are retained for up to 26 months from your last activity on our site, after which it is automatically deleted from Analytics servers.

Our website and emails contain a number of links to third party sites. It is important to be aware that these external sites are governed by their own privacy policies and we do not accept any responsibility or liability for these policies. The inclusion of a link to an external source should not be understood to be an endorsement of that website, its owners or their products/services. Always check the individual privacy policies of these external sites before you submit any personal data through them.

Cookies are temporary files stored in your web browser by a website to help track usage and enable services that rely on a persistent identity. You can control which cookies you accept and remove them at any time by adjusting your browser settings or using the tools provided by this site, but it is important to be aware that some cookies are essential and our website may not function as expected without them.

Essential cookies

These cookies are strictly necessary to provide you with services available through our websites and to use some of its features. But you can still block or delete them by changing your browser preferences.

• PHPSESSID, JSESSIONID (St. Hilda’s Church) – Used to give you a unique identifier during your time on the site for security purposes. Expire at the end of your session.
• wordpress_[hash] (St. Hilda’s Church) – used to temporarily store your authentication details when you log in to the website. Expires at the end of your session.
• wordpress_logged_in_[hash] (St. Hilda’s Church) – set to identify you to the website and tell it that you are logged in. Expires at the end of your session.

Functional cookies

These cookies are used to enhance the performance and functionality of our websites. They are non-essential but without them, certain functionality may become unavailable.

• None currently in use

Analytics and customisation cookies

These cookies collect information to help us understand how our website is being used or customise it in order to enhance your experience.

• _ga (Google Analytics) – used to distinguish between users. Expires after 2 years.
• _gat (Google Analytics) – used to distinguish between users. Expires after 24 hours.
• _gid (Google Analytics) – used to throttle the request rate. Expires after 1 minute.

Advertising cookies

These cookies are used to make advertising messages more relevant to you and your interests.

• None currently in use

When you send an email to one of the email addresses displayed in the website we will collect your email address and any other information you provide within your email. Because your message can include attachments and other information we can’t limit what data you share. We request that you only share information directly relating to your enquiry and that you have the appropriate consent to disclose the information your share with us. It is important to be aware that email is not considered a secure means of communication so please limit the extent of the personal or commercially sensitive information you share with this way. We treat all information provided as confidential and won’t share it with any third parties without your consent.

The information you provide will only be processed in relation to the purpose of your correspondence with us. We have no fixed retention period for email correspondence, but are committed to only storing your data for as long as is necessary to serve our legitimate interests of record keeping or to perform a contract we have entered into with you.

We use PayPal as an online payment processor, so when you make a donation through our website some of the information you submit is sent to them to allow your payment to processed. PayPal is committed to handling your personal data securely and will not reveal your financial information to any third party except with your express permission or if required to do so by a court order or other legal process. You can read their privacy statement here: https://www.paypal.com/uk/webapps/mpp/ua/privacy-full. Please be aware that PayPal may transfer information relating to your transaction outside the European Economic Area, but in such cases they are committed to protecting it with adequate safeguards. All the information you submit at checkout is transmitted securely via an encrypted https connection and the information we receive from these transactions is just that needed to process or support your donation, this includes your name, email address and billing address, but does not include any sensitive financial information such as credit card numbers or bank account details. We will retain this information, along with the details of your donation, for 5 years as part of our financial records.

Our website and services are not for use by children under 13 years and we will not knowingly collect or use the personal data of children. If you are under the age of 13 please do not provide any personal data even if prompted to do so.

A breach is considered any loss, alteration, unauthorised disclosure of, or access to, personal data. We are committed to disclosing any personal data breaches that might adversely affect your rights and freedoms without undue delay so that you can take appropriate action. Any notifiable breaches will also be reported to the UK’s Information Commissioner’s Office within 72 hrs. This includes breaches affecting the third party services identified in this privacy policy, where personal data is being held on our behalf.